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New Horizons Spokane


920 N Argonne Rd Ste 305
Spokane, WA 99212
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509.328.8077
info@nhspokane.com
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OnDemand



Computer Training CouponsIf you are interested in taking a variety of courses, you should consider purchasing a New Horizons OnDemand program. New Horizons Spokane offers the Design and Media classes as well as the Office program, allowing you to take the classes in your track all at one low price. Take just a few classes, take every class offered, or even repeat a class - and take them whenever it is convenient for you. This is an excellent way to get up to date with the latest technologies and keep your skills current and fresh.

On-Demand Classroom Questions



What days and time are you open?

  • Facility Hours
    Monday thru Thursday from 8:00AM to 4:00PM
    Morning Sesson: 8:00AM to 11:30AM
    Afternoon Session: 12:30PM to 4:00PM

What time is the classroom open?

  • Classroom Opens...
    Monday thru Thursday, the classroom is open at 7:45AM. You may access your video as early as 7:50AM.

Is the classroom closed during 11:30AM-12:30PM?

  • Noon Hour
    No, the classroom will be open, but the mentor may not be available during this time.

What time is the classroom closed?

  • Classroom Closes...
    Classroom is closed at 4:00PM.

If I sign up for the morning session, do I have to leave at 11:30AM?

  • Morning Session
    You may stay a bit later, but be aware that someone else may be assigned to sit in your seat in the afternoon session. If you want to stay longer, please let the mentor know first thing in the morning to ensure a seat is available all day.

What facilities are available?

  • Facilities
    There is a break room available for your use. It has free coffee, tea, cold/hot water, and doughnuts. There are vending machines with other cold drinks and snacks. Microwaves and a refrigerator are also available. Feel free to bring a sack lunch and use our refrigerator or microwave.

May I eat in the classroom?

  • Food in the Classroom
    Yes, you may bring things to drink or eat in the classroom.

What time is lunch?

  • Lunch
    Lunch is at any time you prefer and is as long or short as you prefer. There are places to eat close by, or you may eat in our break room, or eat in the classroom.

What classes may I take?

  • Class Selection
    When you or your company enrolled you, the classes you are eligible to take were determined. If you are uncertain about the classes you may take, please ask the mentor. Each individual may be taking different classes, so please ask. Your AE (Account Exec) here at the school also has a list of the classes you may enroll in.

How do I sign up to attend my classes?

  • Sign Up Procedure
    In the classroom is a form you may fill in the dates and times you plan on attending for a week. You may fill this in a week in advance and give it to the mentor. The information will be entered and a seat will be saved for you. OR, you may call in (509-328-8077 extension 0) and let the front desk know when you want to come in (or leave a message). Please understand that seating is limited.

What happens if I sign up to attend and then cannot make it?

  • Unplanned Absences
    If you know in advance that you cannot make it for a day you scheduled, let the mentor know. IF something occurs last minute and you cannot attend, call the school at 509-328-8077 (extension 0); either let the front desk know you cannot attend, or leave a message. The more advance notice you give us, the more we have the flexibility to allow another person to attend.

What happens if I have an appointment and cannot stay all day, or want to come in later?

  • Flexibility?
    Let the mentor know as we try to be as flexible as possible. We understand you may have an appointment, but want to come in afterwards; or that you need to leave early. No problem, just let the mentor know. Just remember our hours are 8:00AM to 4:00PM, Monday thru Thursday.

How long do I have to complete all my classes?

  • Completion Time Limit?
    Students taking a series of classes will usually have a start and end date for all of their classes. Ask the mentor or your AE (Account Exec) if you do not know your end date.

I signed up for a one-day class, what happens if I do not get done in one day?

  • One-Day Class
    Since this is a mentored learning environment, you may find you cannot complete the class in one day We do not want to rush you; our goal is to make sure you gain the knowledge you need. IF you find you cannot complete the class in a day, talk with the mentor or your AE (Account Exec) about coming in at another time to complete the class.

May I access the video outside of scheduled class time?

  • Video Access
    In most cases, the answer is no. Please talk with the mentor about your situation as there may be exceptions.

Why did they ask me to bring a thumb/flash drive?

  • Flash Drive
    Each class you take with us has exercise files to go along with your training. If you want, you may take these exercise files with you for future use/reference. These exercise files along with your book will be excellent resources.

Is there any after-class support when I complete my class?

  • After-Class Support
    Check with the mentor if you are interested in some other resources for the class you are taking.

May I come back and repeat a class?

  • Retakes
    Yes, you have up to six months after you complete a class to repeat the class with us. We ask that you call the front desk (328-8077 ext 0)and let us know when you plan on attending to ensure a seat is available. Also, please bring your book.

Do I have to listen to the lessons in order, or may I skip around?

  • Lesson Order
    You may listen to the lessons in any order you choose. In order to receive a certificate of completion for your class, you must have passed all quizzes (80 or above) in the class.

May I email information from class?

  • Emailed Notes
    Yes, if you did not bring a flash drive but want to take information with you, emailing it to yourself is another way to take it with you.

May I bring in my own exercise files to work on?

  • Personal Exercise Files
    Yes, as this gives you a chance for hands-on experience and something you may take with you (if you have a flash drive).

Do I have to pass all the quizzes?

  • Quizzes
    If you want a certificate of completion for the class, you must pass all quizzes with a score of 80 or more.

 

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New Horizons Spokane offers flexible packages to allow you to customize the training plan that fits your needs and your budget. Contact an Account Executive today to get a personalized training package.